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Author

Nick Irmo.

Nick Irmo started Irmo Marketing in 2008 and has run marketing in-house ever since, usually as the first or most senior marketer in the building. He has led teams of up to ten, owned budgets past $5M, and built the plumbing that connects spend to pipeline: CRM, attribution, dashboards and the handoff to sales.

Nick Irmo

Founder, Clicking Awesome

Writes about

Digital marketingAI and AI searchWeb design and developmentTechnical SEO and analyticsSales and CRM

Credentials

  • Founded Irmo Marketing in 2008 and Clicking Awesome in 2017
  • Marketing Director, Gordon Law Group & Gordon Tax (2026–present)
  • Former VP of Channel Marketing, Guaranteed Rate; Head of Marketing, Alpha Mortgage
  • Google Street View trusted photographer, Google 360 program
  • National conference speaker, Cartridge World franchise system
  • Co-author of seven books on Amazon KDP

Selected results

  • $40M in qualified mortgage opportunities in 30 days from a social and video lead system (Alpha Mortgage)
  • 110,000+ real estate agent partners supported through one channel program (Guaranteed Rate)
  • 700+ page Next.js site at 98/100 PageSpeed, up from 34 (Amplify HR)
  • Two law-firm websites rebuilt in 12 weeks with a 235-term glossary (Gordon Law Group)

Articles by Nick.

Cover illustration for the article “HubSpot vs Salesforce for a 20-Person Company: A Build-Out Lead's Honest Comparison”
CRM · 8 min read · Nick Irmo

HubSpot vs Salesforce for a 20-Person Company: A Build-Out Lead's Honest Comparison

HubSpot vs Salesforce for a 20-person company: 2026 license costs, build-out effort, who should pick which, and what to decide before you sign.

Cover illustration for the article “Loan Officer Marketing in a 6–7% Rate Market: The 5 Channels Still Producing”
Mortgage · 8 min read · Nick Irmo

Loan Officer Marketing in a 6–7% Rate Market: The 5 Channels Still Producing

Loan officer marketing at 6–7%+ rates: the five channels still producing purchase business, what each costs, and the follow-up system that makes them pay.

Cover illustration for the article “LLM Optimization Explained: Why Ranking #1 No Longer Guarantees ChatGPT Mentions You”
LLM Optimization · 7 min read · Nick Irmo

LLM Optimization Explained: Why Ranking #1 No Longer Guarantees ChatGPT Mentions You

LLM optimization for local businesses: why Google rankings don't carry into ChatGPT and AI Overviews, what does, and the fixes that get you recommended.

Cover illustration for the article “Fractional CMO Cost in 2026: What You Pay, What You Get, When It Beats a Hire”
Fractional CMO · 8 min read · Nick Irmo

Fractional CMO Cost in 2026: What You Pay, What You Get, When It Beats a Hire

Fractional CMO cost in 2026: typical retainers and hourly rates, what is included, how it compares to a full-time hire, and when it is the wrong call.

Cover illustration for the article “How Much Should an HVAC Company Spend on Marketing in 2026? (With the $153 CPL Benchmark)”
Home Services · 6 min read · Nick Irmo

How Much Should an HVAC Company Spend on Marketing in 2026? (With the $153 CPL Benchmark)

HVAC marketing budget math for 2026: 8–12% of revenue, the $153 cost-per-lead benchmark, and how to split spend between LSA, Google Ads and your site.

Cover illustration for the article “Choose Your Poison, I Mean, Err… Channel: Not Every Marketing Channel Is Meant for Every Business”
Strategy · 5 min read · Nick Irmo

Choose Your Poison, I Mean, Err… Channel: Not Every Marketing Channel Is Meant for Every Business

You don't need a billboard if you sell a local service 100 miles away, or Pinterest if you sell ethernet cables. Here's how to pick the few channels that fit your business, and quit the rest without guilt.

Cover illustration for the article “Claude Skills for Productivity: How to Stop Repeating Yourself to AI”
AI · 4 min read · Nick Irmo

Claude Skills for Productivity: How to Stop Repeating Yourself to AI

Claude Skills package your instructions, templates and scripts so Claude follows your process every time. What skills are, how they work, and ten marketing skills worth building.

Cover illustration for the article “ChatGPT Business Hub: What It Is and How to Claim Your Business”
AI Search · 4 min read · Nick Irmo

ChatGPT Business Hub: What It Is and How to Claim Your Business

OpenAI's new Business Hub lets companies claim and manage how they appear in ChatGPT, see how often they're mentioned, and, for some US businesses, launch a Business Agent. What it does, who can use it, and what to do this week.

Cover illustration for the article “ROI vs ROAS: What's the Difference, and Which One Should You Use?”
Analytics · 4 min read · Nick Irmo

ROI vs ROAS: What's the Difference, and Which One Should You Use?

ROAS tells you what your ads brought in. ROI tells you whether the business made money. Here's how they differ, how to calculate each, and when each one misleads you.

Cover illustration for the article “What Is NAP+W? The Local SEO Basic Most Businesses Get Wrong”
Local SEO · 3 min read · Nick Irmo

What Is NAP+W? The Local SEO Basic Most Businesses Get Wrong

NAP+W stands for name, address, phone number and website. Keeping those four facts identical everywhere online is one of the simplest ways to rank in local search and get named by AI assistants.

Cover illustration for the article “Answer Engine Optimization (AEO) in 2026: A Practical Guide for Small and Mid-Sized Businesses”
AI Search · 5 min read · Nick Irmo

Answer Engine Optimization (AEO) in 2026: A Practical Guide for Small and Mid-Sized Businesses

AEO is the work of becoming the answer ChatGPT, Perplexity and Google AI Overviews give. What it is, how it differs from SEO, and the eight things to do first.

Cover illustration for the article “Google AI Overviews and Zero-Click Search: What Small Businesses Should Do Now”
AI Search · 4 min read · Nick Irmo

Google AI Overviews and Zero-Click Search: What Small Businesses Should Do Now

AI Overviews answer the question before anyone clicks. Here is how zero-click search changes what a small business should publish, measure and pay for.

Cover illustration for the article “How to Track Your Visibility in ChatGPT, Perplexity and Google AI Answers”
AI Search · 3 min read · Nick Irmo

How to Track Your Visibility in ChatGPT, Perplexity and Google AI Answers

A simple, repeatable way to measure whether AI assistants mention, cite and recommend your business, and what to do with the results.

Cover illustration for the article “Schema Markup for Small Businesses: The 8 Types That Actually Matter”
Technical SEO · 3 min read · Nick Irmo

Schema Markup for Small Businesses: The 8 Types That Actually Matter

Structured data helps search engines and AI assistants understand who you are and what you sell. The eight schema types worth adding, and the mistakes to avoid.

Cover illustration for the article “GA4 Setup Checklist: 15 Things to Fix Before You Trust Your Data”
Analytics · 3 min read · Nick Irmo

GA4 Setup Checklist: 15 Things to Fix Before You Trust Your Data

Most GA4 properties are collecting the wrong data. Fifteen checks that make your analytics trustworthy enough to make decisions with.

Cover illustration for the article “Marketing Attribution for Small Businesses: What to Use and What to Ignore”
Analytics · 3 min read · Nick Irmo

Marketing Attribution for Small Businesses: What to Use and What to Ignore

First touch, last touch, data-driven: a plain-English guide to attribution for businesses that need to know which marketing pays, without an enterprise budget.

Cover illustration for the article “How to Build a One-Page Marketing Dashboard in Looker Studio”
Analytics · 3 min read · Nick Irmo

How to Build a One-Page Marketing Dashboard in Looker Studio

One page, ten numbers, reviewed weekly. How to design a Looker Studio marketing dashboard an owner will actually read.

Cover illustration for the article “Speed to Lead: Why the First Five Minutes Decide Who Wins the Job”
Sales & CRM · 3 min read · Nick Irmo

Speed to Lead: Why the First Five Minutes Decide Who Wins the Job

Most leads call more than one company. The one that answers first usually wins. How to measure your response time and build a system that never lets a lead wait.

Cover illustration for the article “Lead Scoring for a Small Sales Team: A Simple Model That Works”
Sales & CRM · 3 min read · Nick Irmo

Lead Scoring for a Small Sales Team: A Simple Model That Works

Lead scoring does not need machine learning. A points model built on fit and intent, agreed with sales, that tells reps who to call first.

Cover illustration for the article “The 10 HubSpot Setup Mistakes We Fix Most Often”
Sales & CRM · 3 min read · Nick Irmo

The 10 HubSpot Setup Mistakes We Fix Most Often

HubSpot is powerful and easy to set up badly. Ten mistakes that quietly break reporting, routing and follow-up, and how to fix each one.

Cover illustration for the article “The Marketing-Sales SLA: Definitions, Handoffs and the Weekly Pipeline Review”
Sales & CRM · 3 min read · Nick Irmo

The Marketing-Sales SLA: Definitions, Handoffs and the Weekly Pipeline Review

Sales ignores the leads, marketing blames sales. A service-level agreement fixes it with shared definitions, response times and one weekly meeting.

Cover illustration for the article “CRM Migration Checklist: Moving to HubSpot or Salesforce Without Losing Data”
Sales & CRM · 3 min read · Nick Irmo

CRM Migration Checklist: Moving to HubSpot or Salesforce Without Losing Data

A CRM migration is a data project, not a software install. The checklist we use to move contacts, deals and history without breaking reporting.

Cover illustration for the article “Google Business Profile Optimization: The 2026 Checklist”
Local SEO · 3 min read · Nick Irmo

Google Business Profile Optimization: The 2026 Checklist

Your Google Business Profile often decides who gets the call before anyone sees your website. A complete checklist for categories, services, photos, posts and reviews.

Cover illustration for the article “Local SEO for Service-Area Businesses Without a Storefront”
Local SEO · 3 min read · Nick Irmo

Local SEO for Service-Area Businesses Without a Storefront

Plumbers, cleaners, consultants and mobile services can rank locally without a public address. How service areas, location pages and reviews work together.

Cover illustration for the article “How to Get More Google Reviews Without Breaking Google’s Rules”
Local SEO · 3 min read · Nick Irmo

How to Get More Google Reviews Without Breaking Google’s Rules

Reviews drive local rankings and conversions. A simple, compliant system for asking every customer, responding to every review and handling the bad ones.

Cover illustration for the article “Local Services Ads vs. Google Ads: Which Should a Contractor Run First?”
Paid Search · 3 min read · Nick Irmo

Local Services Ads vs. Google Ads: Which Should a Contractor Run First?

Local Services Ads charge per lead and sit above everything else. Google Ads charge per click and give you control. How to choose, and when to run both.

Cover illustration for the article “How Much Should a Small Business Spend on Google Ads?”
Paid Search · 3 min read · Nick Irmo

How Much Should a Small Business Spend on Google Ads?

Start from what a customer is worth and what a lead costs, not a round number. A simple way to set, test and scale a Google Ads budget.

Cover illustration for the article “The Landing Page Checklist: 12 Things That Raise Conversion Rates”
Conversion · 3 min read · Nick Irmo

The Landing Page Checklist: 12 Things That Raise Conversion Rates

A landing page has one job. Twelve checks for the message, proof, form and speed that turn paid clicks into leads.

Cover illustration for the article “Redesigning Your Website Without Losing SEO: A Migration Checklist”
Technical SEO · 3 min read · Nick Irmo

Redesigning Your Website Without Losing SEO: A Migration Checklist

Redesigns are where rankings go to die. The checklist that protects traffic, leads and AI visibility through a new site launch.

Cover illustration for the article “Topical Authority: How to Plan Content Clusters That Rank and Get Cited”
SEO · 3 min read · Nick Irmo

Topical Authority: How to Plan Content Clusters That Rank and Get Cited

Search engines and AI assistants trust sites that cover a topic completely. How to map a pillar page and its cluster, and publish in an order that compounds.

Cover illustration for the article “Why a Glossary Is One of the Best Pages for AI Search”
AI Search · 3 min read · Nick Irmo

Why a Glossary Is One of the Best Pages for AI Search

Answer engines love clear definitions. How a well-built glossary earns citations, supports every other page and keeps your team using the same words.

Cover illustration for the article “7 AI Marketing Workflows a Small Team Can Set Up This Month”
AI · 3 min read · Nick Irmo

7 AI Marketing Workflows a Small Team Can Set Up This Month

Practical, low-risk AI workflows for content, reporting, research and follow-up, with a human in the loop on everything that ships.

Cover illustration for the article “AI Content Guardrails: A Policy Marketing Teams Can Actually Follow”
AI · 3 min read · Nick Irmo

AI Content Guardrails: A Policy Marketing Teams Can Actually Follow

A one-page AI policy for marketing: approved tools, data rules, review steps, disclosure and the claims AI must never make.

Cover illustration for the article “AI Agents in Marketing: What to Hand Them Today, and What to Keep”
AI · 3 min read · Nick Irmo

AI Agents in Marketing: What to Hand Them Today, and What to Keep

AI agents can now take actions, not just write. Where they help a marketing team right now, where they still need a person, and how to start safely.

Cover illustration for the article “LinkedIn Ads for B2B: When They’re Worth It and How to Start”
Paid Social · 3 min read · Nick Irmo

LinkedIn Ads for B2B: When They’re Worth It and How to Start

LinkedIn clicks cost more than anywhere else, and for the right offer they are still a bargain. When LinkedIn Ads make sense and a starter plan.

Cover illustration for the article “Meta Conversions API: Why Your Facebook and Instagram Ads Need Server-Side Tracking”
Analytics · 3 min read · Nick Irmo

Meta Conversions API: Why Your Facebook and Instagram Ads Need Server-Side Tracking

Browser tracking misses conversions. The Conversions API sends them from your server or CRM so Meta can optimize. What it is and how to set it up.

Cover illustration for the article “The B2B Marketing Funnel for a Company Under 50 People”
Strategy · 3 min read · Nick Irmo

The B2B Marketing Funnel for a Company Under 50 People

Small B2B teams do not need an enterprise funnel. A lean version: the few assets, channels and handoffs that turn strangers into pipeline.

Cover illustration for the article “How Much Should a Business Spend on Marketing? A Budget by Stage”
Strategy · 3 min read · Nick Irmo

How Much Should a Business Spend on Marketing? A Budget by Stage

Percent-of-revenue rules are a starting point, not an answer. How to set a marketing budget from your growth goal, margins and what a customer is worth.

Cover illustration for the article “Franchise Local Marketing: Giving Every Location a Fighting Chance in Search”
Franchise · 3 min read · Nick Irmo

Franchise Local Marketing: Giving Every Location a Fighting Chance in Search

National brand, local customers. How franchisors give every location strong local search, reviews and ads without losing brand control.

Cover illustration for the article “Mortgage Marketing Compliance: Building Templates Loan Officers Can’t Break”
Mortgage · 3 min read · Nick Irmo

Mortgage Marketing Compliance: Building Templates Loan Officers Can’t Break

Loan officers want to market themselves. Compliance wants control. Templates, approvals and disclosures that let both happen. Not legal advice.

Cover illustration for the article “Call Tracking for Home Services: Know Which Ads Actually Book Jobs”
Analytics · 3 min read · Nick Irmo

Call Tracking for Home Services: Know Which Ads Actually Book Jobs

Most home services leads call. Without call tracking you are guessing which marketing works. How tracking numbers, recordings and CRM sync fix that.

Cover illustration for the article “Google 360 Virtual Tours: Are They Worth It for Your Business?”
Local SEO · 3 min read · Nick Irmo

Google 360 Virtual Tours: Are They Worth It for Your Business?

A 360 tour lets customers walk through your showroom, resort or store from Google Maps. When it is worth doing and how to get it right.

Cover illustration for the article “Email Deliverability for Marketers: SPF, DKIM and DMARC Without the Jargon”
Email · 3 min read · Nick Irmo

Email Deliverability for Marketers: SPF, DKIM and DMARC Without the Jargon

Major inbox providers now require authenticated email from bulk senders. What SPF, DKIM and DMARC do, and the checklist to keep your emails out of spam.

Cover illustration for the article “What a Barrington Marketing Agency Actually Does for a $3M Home-Services Company”
Local Marketing · 7 min read · Nick Irmo

What a Barrington Marketing Agency Actually Does for a $3M Home-Services Company

What a Barrington, IL marketing agency should do for a $3M HVAC, plumbing or roofing company each month, in plain terms, with the numbers that matter.

Cover illustration for the article “Do you know your business? The right marketing channel for ten kinds of company”
Strategy · 3 min read · Nick Irmo

Do you know your business? The right marketing channel for ten kinds of company

A restaurant, a PEO and a Shopify store should not be marketing the same way. Which channels fit which business model, industry by industry.

Cover illustration for the article “AI in marketing: the best tools for copywriting, design and social media”
AI · 3 min read · Nick Irmo

AI in marketing: the best tools for copywriting, design and social media

A 2024 field guide to the AI tools that earned a place in a working marketer’s stack, by task: copy, design, social and planning.

Cover illustration for the article “Why your brand’s feel-good story could double your engagement, and how to craft it”
Brand Storytelling · 3 min read · Nick Irmo

Why your brand’s feel-good story could double your engagement, and how to craft it

Why emotional stories outperform promotion, five big-brand examples, and a practical playbook for small and local businesses with no budget.

Cover illustration for the article “Internal efficiency and streamlined workflow drive customer service and sales growth”
Marketing Leadership · 3 min read · Nick Irmo

Internal efficiency and streamlined workflow drive customer service and sales growth

What a fast-growing mortgage lender changed inside marketing, sales, operations and HR during a growth cycle, and why customers felt it.

Cover illustration for the article “How to turn an in-house marketing team from loan officer support into a scalable brand function”
Marketing Leadership · 4 min read · Nick Irmo

How to turn an in-house marketing team from loan officer support into a scalable brand function

Marketing teams that start by "supporting" sales end up run by sales. Treat loan officers like franchisees, and the brand gets its team back.

Cover illustration for the article “Before you spend another dime on digital marketing, read this”
Strategy · 3 min read · Nick Irmo

Before you spend another dime on digital marketing, read this

Stop renting the land you build your house on. Fix the website, tell the story, then buy media, in that order.

Cover illustration for the article “5 tips to start selling anything (or: how the best salesperson never sells)”
Sales & CRM · 3 min read · Nick Irmo

5 tips to start selling anything (or: how the best salesperson never sells)

Computers, telecom, cars, marketing. The five habits that separated selling from order-taking across every one of them.

Cover illustration for the article “Franchising in the digital age: sell and support your system with tools and content”
Franchise · 8 min read · Nick Irmo

Franchising in the digital age: sell and support your system with tools and content

A franchisor runs two businesses: selling franchises and supporting franchisees. A long-form guide to the marketing foundation, team and programs that serve both.

Cover illustration for the article “Business owner: don’t waste your time with social media (until this is in place)”
Social Media · 3 min read · Nick Irmo

Business owner: don’t waste your time with social media (until this is in place)

Social media works when the foundation under it works. The website, content and analytics questions to answer before the first post.

What colleagues say about Nick.

5.0 on Google10 reviews
Nick understands how marketing and revenue teams need to work together, and he builds systems that actually make that alignment happen.
Chris KowalskiChris KowalskiDirector of Business Development, Amplify HRLinkedIn recommendation
Nick played an important role in strengthening our brand and digital presence. He worked closely with external partners to help re-brand and successfully re-launch our corporate website, and developed a variety of branded sales materials, including ebooks and professionally designed print.
DJ Echols, CPADJ Echols, CPACFO, Amplify HR (managed Nick directly)LinkedIn recommendation
Nick is one of the most passionate and professional people you will ever have the pleasure of working with. His super power is that he empathizes with the demographic that you're marketing to. If you're having trouble finding your "voice," Nick will coach you and get you there.
Jason C. ScottJason C. ScottDirector, VA Lending, CrossCountry MortgageLinkedIn recommendation

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