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Industries / Healthcare & senior care

Healthcare marketing withcare in it.

Two audiences, one brand: families searching at midnight and professionals referring at noon. Our team has led marketing across senior care, home care and a DTC medical supply brand.

Healthcare & senior care marketing illustration

What we see.

The problems that cost companies in this category the most.

Two audiences, one message

Adult children searching at midnight and discharge planners referring at noon need different proof. Most sites speak to neither.

Local search is the whole game

A family does not compare agencies nationally. Reviews, Google Business Profiles and location pages decide who gets the call.

A category nobody wants to talk about

Many health products are hard to name in an ad. Story, community and search have to do the work that bold creative cannot.

Proof.

Results are credited to whoever earned them: the agency, or a founder in an in-house role.

GDUSA
Graphic Design USA 2022 Health + Wellness Design Award for the NorthShore Care Supply direct marketing brochure.
Clicking Awesome (Nicole Irmo, Creative Director)
+53%
Company revenue in under three years at a DTC medical supply brand, and the most-cited brand in its category across AI search (1,291 citations vs. 986).
Nicole Irmo, in-house marketing leader
10
Person in-house creative team built from scratch to serve five senior-care and medical brands.
Nick Irmo, in-house Marketing Director

Brands our team has worked withNorthShore Care SupplyBowes In Home CareIn Home Personal Services101 Mobility

Selected work.

One of those rare leaders who could do every creative function herself, yet was smart enough to know when to lead, delegate, and develop the people around her.
Amy Vestal, RNFounder & CROLinkedIn recommendation
Clicking Awesome is EXACTLY that. They cover so many ends of the marketing spectrum it's almost impossible to list them all out. They're kind, attentive, and professional – and have fabulous marketing ideas and strategies. I would (and DO) GLADLY refer this company to anyone looking for marketing-related services.
Max M.Clientclickingawesome.com
My company reached out to Clicking Awesome on a referral basis. With so many web designers out there we did not know as a company who to look for. After a Zoom meeting with Nick and Nicole outlining design choices and how they could bring our company to the next level, we knew we had the right team. They kept us involved in the development of our site and were flexible on what we were looking for. Due to the quality finished product they delivered, our company has seen much more traffic to our site.
Steven S.Google reviewGoogle review

Questions.

How is senior care marketing different from other healthcare marketing?

The buyer is rarely the patient. Adult children decide quickly and emotionally, usually on a phone, usually from a search; clinicians and discharge planners refer on trust and responsiveness. Marketing has to serve both and measure them separately.

What moves the needle fastest for a home care agency?

Local search: Google Business Profiles by location, a steady review program, location pages that answer the questions families ask, and a first-response time measured in minutes.

How do you handle healthcare compliance in marketing?

HIPAA-aware content and review practices, clinical claims reviewed by clinicians, and no patient imagery without consent.

Let's grow yourhealthcare business.

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